FAQ

Can I pay by PayPal
Yes! That's the default payment method.

Can I pay by card?
Yes! On the PayPal page there is an option to pay by Credit or Debit card.

Do I need to register on the site to make a purchase?
You do not have to register in advance of making purchases, but you can do if you want to.
An account is automatically created for you once you have made a purchase.

Are the files available immediately after purchase?
yes!

How do I access my files?
An account will automatically be created for you once you have submitted your order and paid.
Account details will be emailed to you.
Use those details to log in, view your account and download any purchased files.

How long are files available for?
Files are only available for two days.
If you are unable to access your files for any reason please contact us straight away.

What if my book doesn't display properly?
We want you to be completely satisfied with your purchase.
If your book doesn't display properly please contact us using the Customer Service Form.

What are responsive templates?
Responsive templates are templates that respond to the size of screen.
If a website uses a responsive template it can be viewed on a mobile phone as well as on larger screens. The font size, images and layout change as the screen gets larger or smaller.
Our responsive Zen Cart templates enable a Zen Cart store to be used on any size of screen, from the largest desktop to a small mobile phone, thereby increasing the ease with which site visitors can access your store.

Will the Zen Cart Templates work on an iPhone?
An iPhone, an iPad, and almost every other size of phone or tablet.
All templates have been tested on Zen Cart 1.5 in all major browsers in the following screen sizes: 320x480 320x533 320x568 320x570 360x480 360x640 400x683 480x320 480x360 480x640 480x800 480x854 480x1024 533x320 540x960 568x320 570x320 600x1024 640x360 640x480 640x960 683x320 720x1280 768x1024 768x1280 800x480 800x1280 854x480 960x540 960x640 1024x480 1024x600 1024x768 1280x720 1280x768 1280x800.

Do the Zen Cart Templates contain malicious code?
Not at all.
The template contains only the usual template files that come with the Zen Cart core files, and nothing more.
We have simply changed some of the code in those files so that the template recognised the size of the screen it is being displayed on, and changes layout and font size accordingly.
Almost all new website creation software is responsive these days, but the default Zen Cart template is still not currently responsive so we've done the job ourselves.

What if I've got a question that is not answered here?
Just Contact us.